Privacy Policy
FITNESS LOUNGE PRIVACY POLICY
Effective Date: November 1, 2024
WHO WE ARE
Your privacy is important to us. This Privacy Policy explains how Fitness Lounge collects, uses, stores, and protects your information when you use our websites, visit our facilities, or communicate with us by phone or email. It also explains how CCTV is used for safety and security purposes.
This Privacy Policy applies to all current and future Fitness Lounge locations operated by the Fitness Lounge Entities.
For the purposes of this Privacy Policy:
“Fitness Lounge,” “we,” “our,” and “us” refers collectively to:
Fitness Lounge LLC
Fitness Lounge One LLC
Fitness Lounge Two LLC
Fitness Lounge Three LLC
including all associated facilities, websites, apps, and services.
This Privacy Policy applies to all Fitness Lounge locations:
30-77 Steinway Street, Astoria, NY 11103
25-79 31st Street, Astoria, NY 11102
1695 First Avenue, New York, NY 10128
291 3rd Ave., New York, NY 10010
Contact Information:
Fitness Lounge, LLC
Phone: 347-813-4200
Email: FitnessLoungeNYC@gmail.com
WHAT PERSONAL DATA WE COLLECT
We collect personal information to provide services, manage memberships, improve offerings, and maintain facility safety.
Personal Data You Provide Voluntarily:
• Name
• Email address
• Mailing address
• Telephone number
• Payment and billing information
• Emergency contact information
• Medical or health-related information relevant to safe participation
• Account login or profile information
Automatically Collected Data:
• Browser type and version
• Device type and operating system
• IP address
• Cookies and identifiers
• Website usage and interaction data
We may also collect aggregated or anonymized information.
We do not knowingly collect personal data from individuals under 18 without parental consent, or from children under 13.
HOW WE USE YOUR INFORMATION
We use personal information to:
• Manage memberships and accounts
• Schedule classes and sessions
• Process payments
• Communicate updates and reminders
• Improve services and website performance
• Consider health and safety needs
• Send marketing communications (with opt-out available)
• Comply with legal obligations
• Protect facility security and business interests
You may opt out of marketing communications at any time.
CONTACTING US
Telephone
We do not record calls, but may collect identifying or payment information as needed.
We retain correspondence for customer service, record keeping, and service improvement.
CCTV USAGE
CCTV is used to enhance safety, deter theft, monitor facility access, and review incidents.
Cameras are not installed in restrooms or private changing areas.
Footage is retained generally for 14–30 days, unless required for investigations or legal matters.
Access to CCTV footage is limited to authorized personnel only.
COOKIES
We use cookies to enhance functionality and analyze usage.
You may disable cookies through your browser, though some site features may not work properly.
Learn more: www.allaboutcookies.org
THIRD-PARTY LINKS & SOCIAL MEDIA
Our sites may link to third-party platforms which operate independently.
We are not responsible for third-party privacy practices.
WHO WE SHARE INFORMATION WITH
We may share information with:
• Payment processors
• Website hosting providers
• Email communication services
• Independent trainers or professionals (as needed for services)
• Legal or financial advisers
• Authorities when legally required
We do not sell, rent, or trade personal data as defined by applicable privacy laws.
We may share anonymized data for analytics and business purposes.
HOW WE STORE INFORMATION
We use reasonable administrative, technical, and physical safeguards including:
• Secure digital systems
• Restricted internal access
• Encrypted communications
• Secure record disposal
We retain data only as long as necessary:
• Membership records: duration + approx. 24 months
• Payment records: up to 7 years
• CCTV footage: 14–30 days unless required longer
In the event of a data breach involving personal information, we will notify affected individuals and authorities as required by law.
YOUR RIGHTS
Depending on applicable law, you may have rights including:
• Access to your personal data
• Correction of inaccurate data
• Deletion requests
• Restriction of processing
• Data portability
New York residents may have additional rights under applicable state privacy and data protection laws.
You may withdraw consent at any time where processing is based on consent.
To exercise rights, contact us using the information above.
You may also lodge a complaint with relevant authorities.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
The Effective Date will be updated when changes occur.
CONTACT INFORMATION
Fitness Lounge, LLC
Phone: 347-813-4200
Email: FitnessLoungeNYC@gmail.com
